Shipping & Delivery Policy

Last updated: October 23, 2026

Summary

  • Digital delivery only — nothing is shipped to your address.
  • Delivered by email, and by WhatsApp when you provide a WhatsApp number.
  • Free — no shipping or delivery fees.
  • Usually within minutes of your payment being confirmed.

What We Deliver

Canada IPTV sells digital subscriptions. After purchase, you receive your account details: your username and password (or playlist link), the server details for your IPTV app, and links to our setup guides. We do not ship physical products such as set-top boxes, cards or devices.

How Your Subscription Is Delivered

  • By email: your login details are sent to the email address you enter at checkout. This is how every order is delivered.
  • By WhatsApp, if available: if you provide a WhatsApp number, we can also send your details and setup help there.

Delivery Time

Most orders are delivered within minutes of payment confirmation, and most customers are streaming within 10 minutes. Occasionally a payment needs extra verification by the payment provider, which can delay delivery. If you have not received your details within a few hours, check your spam or junk folder, then contact us.

Delivery Cost

Delivery is free. There are no shipping, handling or activation fees — the price shown on our pricing page is the full price of your subscription.

Where We Deliver

Subscriptions are delivered online to customers in Canada. Because delivery is digital, there are no regional delivery restrictions within Canada and no customs or import fees.

Did Not Receive Your Details?

  1. Check your spam, junk and promotions folders.
  2. Confirm the email address you used at checkout.
  3. Contact us at info@canadaiptv.tv, by WhatsApp, or through our contact page with your order details, and we will resend them.

Refunds

Every plan includes a 7-day money-back guarantee. After 7 days, refunds are only given if the service is not working. Read the full refund policy.